AI consultant on the website
Instead of the usual chat window with a "Leave your number" widget, we integrate a full-fledged AI assistant. It is trained exclusively on your website's database, products, and documentation.
The AI consultant instantly answers complex questions about product specifications, helps with the choice, handles objections, and gently guides the customer toward a purchase or an inquiry — even at 3 a.m.
Technologies we use
Comprehensive approach
24/7 Availability
The AI consultant never sleeps or takes a lunch break. Clients get instant answers even at 3 a.m.
Context Understanding
The bot doesn't just issue pre-written phrases; it maintains a lively dialogue, remembers conversation history, and adapts to the client.
Custom Knowledge Base (RAG)
The consultant answers strictly based on your documents. It won't invent a discount or recommend competitors.
Cost Reduction
A single AI bot can replace an entire first-line support department, saving thousands of dollars every month.
Multilingual Support
The AI automatically detects the client's language (Ukrainian, English, Polish, etc.) and communicates fluently.
Human Handoff
If a question is too complex or the client is ready to pay, the bot seamlessly hands over the dialogue to a live manager.
How we work
We work transparently and step by step — you always know where the project stands and what comes next. Each stage ends with sign-off, so there are no surprises at the finish.
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Knowledge Base & RAG Setup
We load all information about your products, services, prices, and company policies into the knowledge base (RAG).
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Logic Setup & Prompt Engineering
We write the system prompts: how the assistant should greet, how to guide users toward a conversion, and when to escalate to a human agent.
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Website Development
We build a fast, stylish website on Astro that serves as the perfect platform for deploying AI.
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Integration
We embed the AI widget on the site and connect it to your CRM system and messengers (Telegram, Viber).
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Testing & Fine-tuning
We simulate dozens of dialogues, identify weak spots, adjust the prompts, and deploy to production.
FAQ
Can an AI bot inadvertently make inappropriate remarks or be impolite? add
No. We utilize RAG (Retrieval-Augmented Generation) technology and strict system prompts. The bot responds strictly within the framework of loaded instructions and has built-in politeness filters.
How do clients react to interacting with a bot? add
Modern LLM models (like GPT-4o) communicate so naturally that clients often don't even realize it's AI. The main thing is that they receive an instant and relevant response, which is what matters most to them.
Do I need to pay for each bot message? add
Yes, the use of AI model APIs (e.g., OpenAI) is paid. However, the cost of one extended dialogue typically amounts to just a few cents. This is tens of times cheaper than paying for a human support agent.
How do I update information in the knowledge base? add
It's very simple. You will have a dedicated folder (or a section within your CMS) where you simply upload updated price lists, new PDF documents, or text instructions. The bot will automatically process the new data.
Can this bot be integrated into Telegram or Instagram? add
Yes! The bot's logic and knowledge base are unified, but we can connect it simultaneously to a website widget, a Telegram bot, Instagram Direct, and Facebook Messenger.
Can an AI bot sell my products? add
How does an AI consultant differ from a regular chatbot? add
Will the website be responsive? add
Yes, all our websites are developed mobile-first, with speed optimized for Core Web Vitals.